Shenzhen Emdoor Digital Technology Co., Ltd. and its affiliated companies (hereinafter referred to as "Emdoor Digital", "we" and "our") understand the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (hereinafter referred to as "the Policy") before submitting your personal information to Emdoor Digital. This policy is applicable to Emdoor digital websites, products and services that display this privacy policy or link to this privacy policy. In particular, this website is operated by Shenzhen Emdoor Digital Technology Co., Ltd.. Shenzhen Emdoor Digital Technology Co., Ltd. is the personal information processor of the personal information collected by this website.

This policy describes how Emdoor Digital handles your personal information, but it may not cover all possible data processing scenarios. The information about collecting specific data of products or services may be described by Emdoor Digital in the special privacy notice or supplementary statement issued by specific products or services, or published in the notice provided when collecting data.

We have formulated this policy to help you understand the following:

1.How Emdoor digital channels collect and use your personal information

2.How to use Cookie and similar technologies for Emdoor digital channels

3.How Emdoor digital channels disclose your personal information

4.Your rights in personal information processing activities

5.How Emdoor digital channels protect your personal information

6.How Emdoor digital channels deal with children's personal information

7.Third party providers and their service

8.How your personal information is transferred globally

9.How to update this policy

10.How to contact Emdoor Digital

11.How Emdoor Digital channels collect and use your personal information

Personal information refers to all kinds of information related to identified or identifiable natural persons recorded electronically or in other ways, excluding information after anonymization. When you use Emdoor digital products and services or interact with us, we may collect your personal information. The type of data collected will vary depending on the products and services you use and your interactions with us. You do not have to provide personal information to Emdoor Digital, but in some cases, if you choose not to do so, Emdoor Digital may not be able to provide you with relevant products or services, or respond to or solve the problems you encounter. Emdoor Digital will only collect and use your personal information for the purposes stated in this statement. The personal information we may collect includes:

1.1.1 Information you provided to Emdoor Digital

(1) Account registration information. When registering an account, we will ask you to provide corresponding personal information, including your name, account number, password, email address, contact number, etc.

(2) Personal contact information. When you contact us, provide us with comments, suggestions or inquiries, participate in our online and offline activities, subscribe to marketing materials, etc., you can leave your contact information, including your name, company name, position, email, telephone, etc.

1.1.2 Information obtained during your interaction with us or use of our products and services

(1) Equipment and network information. We will collect information about your devices when using Emdoor digital products and services, such as device type, device name or model, device ID, operating system type and version, browser type and version, screen resolution, language settings, IP address, network service provider, and other technical information that varies from product to product.

(2) Record information interactively. Such information will be directly submitted to us when you use our website, products or services and interact with us. For example, the information requests you provide to us include the query information you enter or the questions or information you provide for customer service support. Communication records of your online or via telephone, email, online and offline activities, etc.

(3) Log information. When you use the products and services of Emdoor Digital or view the content provided by Emdoor Digital, Emdoor Digital will automatically collect and store the necessary log information, such as the time of each visit to the service, the page path visited, the client IP address, and event information (such as errors, crashes, restarts, upgrades).

1.1.3 Third party source information and public information

If permitted by law, we will also obtain relevant data from public and commercial third parties or public sources. For example, we support our services by purchasing statistical data from other companies.

It is also possible to collect and use non identifying data. Non identifying data refers to data that cannot be used to determine personal identity. For example, Emdoor Digital will collect aggregated statistical data, such as website visits. Emdoor Digital collects this data to understand how users use their websites, products and services. With this, Emdoor Digital can improve its services and better meet customer needs. Emdoor Digital may, at its discretion, collect, use, process, transfer or disclose non identifying data for other purposes. We will try our best to isolate your personal information and non identifying data and use them separately. If personal information is mixed with non identifying data, it will still be treated as personal information.

How Emdoor digital channels use your personal information

We may use your personal information for the following purposes:

(1) Create an account. Customers interested in Emdoor digital products and services can create Emdoor digital accounts. This account can provide you with identity authentication when using Emdoor digital products and services, and authority management to protect the security of products and services; Contact you and send you important notices. To create an account, we will collect your personal information provided to us, including the name, account number, password, email address, contact number, country or region you entered.

(2) Respond to your interaction requirements. When you visit our website, participate in online or offline activities, require changes or provide the information you request (such as marketing materials, white papers, subscription magazines of products or services), and contact us with any questions or product information (such as providing technical support, providing us with opinions, suggestions, inquiries, etc.).

(3) Recommend relevant content, products or services for you. With your consent, send you information about products and services you may be interested in; We invite you to participate in Emdoor digital activities (including promotional activities), market research or satisfaction survey; Or provide you with personalized content and services when you visit websites, APP and other online platforms.

(4) Other information:

·Troubleshoot errors when you choose to send us error details.

·Protect the security of our products, services and customers or users, and implement and improve our loss prevention and anti fraud plans.

·Comply with and implement applicable legal requirements, relevant industry standards or our policies.

2. How to use Cookie and similar technologies for Emdoor digital channels

2.1 Cookie

To ensure the normal operation of the website, we sometimes store small data files called cookies on computers or mobile devices. Cookies are plain text files stored on computers or mobile devices by network servers. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as user preferences or goods in shopping baskets.

The purpose of Emdoor Digital to enable cookies is the same as that of most websites or Internet service providers, that is, to improve the user experience. With cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using persistent cookies). Cookies enable websites to save settings such as the language, font size, and other browsing preferences of a computer or mobile device. This means that users do not need to reconfigure their preferences every time they visit. If a website does not use cookies, it will be treated as a new visitor every time a user opens a page. For example, if you log in to a website and go to another page, the website will not recognize you and you will be logged out again. Emdoor Digital will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For details, see About Cookies org. You can clear all cookies saved on your computer. Most web browsers have the ability to block cookies. But if you do, you need to change the user settings personally every time you visit our website. For more information on how to change browser settings, visit the following browsers:

Internet Explorer / Google Chrome / Mozilla Firefox / Safari / Opera

2.2 Website Beacon and Pixel Label

In addition to cookies, we will also use website beacons, pixel tags and other similar technologies on the website. For example, the email sent to you by Emdoor Digital may contain a click URL that links to the content of Emdoor Digital's website. If you click this link, Emdoor Digital will track this click to help us understand your product and service preferences and improve customer service. A website beacon is usually a transparent image embedded in a website or email. With the help of the pixel tag in the email, we can know whether the email is opened or not. If you do not want your activities to be tracked in this way, you can unsubscribe from the mailing list of Emdoor Digital at any time.

By using our website, you agree to use cookies, website beacons and pixel tags as described above.

3.How Emdoor Digital channels disclose your personal information

Generally, Emdoor Digital will not disclose your personal information, except for the following scenarios:

(1) If some services are provided by the authorized partner of Emdoor Digital, Emdoor Digital will share your personal information with the partner as described in this policy. For example, if we entrust our partners to represent Emdoor Digital Processing Hotline, send emails, and provide technical support, we will ask our partners to only use your personal information to provide services to you on behalf of Emdoor Digital;

(2) We may disclose personal information among the affiliated companies of Emdoor Digital. We will only disclose your information in the affiliated companies of Emdoor Digital for specific, clear and legal purposes, and only disclose the information necessary for providing services. For example, in order to avoid repeated registration, we need to verify the uniqueness of the account to be registered when registering a billion channel digital account;

(3) If required by applicable laws or in response to legal procedures, Emdoor Digital may also disclose your personal information to relevant law enforcement agencies or other government agencies. In some jurisdictions, if Emdoor Digital is involved in reorganization, merger or bankruptcy and liquidation proceedings, your personal information may also be disclosed to the counterparty.

(4) Emdoor Digital will also disclose your data when there is a reasonable need, for example, for the purpose of executing the contract and we think it is necessary and appropriate to disclose in order to prevent physical damage or property loss or investigate possible or actual illegal acts.

4. Your rights in personal information processing activities

You should ensure that all personal information submitted is accurate. Emdoor Digital will try its best to maintain the accuracy and integrity of personal information and update these data in a timely manner.

When required by applicable laws, you may (1) have the right to view and copy your specific personal information held by us; (2) Ask us to update or correct your inaccurate personal information; (3) Deny or restrict our use of your personal information; (4) Ask us to delete your personal information; (5) We are required to explain the personal information processing rules. If you want to exercise relevant rights, please give us online feedback. For security, you may need to provide a written request. If we have reasonable grounds to believe that these requests are deceptive, impossible to implement or damage the privacy of others, we will refuse to handle the requests.

When required by applicable laws, when Emdoor Digital processes your personal information based on your consent, you also have the right to revoke your consent at any time. However, the revocation of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before revocation, nor will it affect our processing of your personal information based on other appropriate legitimacy.

5.How Emdoor Digital channels protect and retain your personal information

Emdoor Digital attaches importance to the security of personal information. We take appropriate physical, administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. For example, we will use encryption technology to ensure the confidentiality of data; We will use protection mechanisms to prevent data from being attacked maliciously; We will deploy an access control mechanism to ensure that only authorized personnel can access personal information; And we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information. We will try our best to protect your personal information, but please note that no security measures can be impeccable.

We will retain your personal information for the period required to achieve the purposes described in this policy, unless the retention period needs to be extended according to legal requirements or permission or is permitted by law. Because the storage period of data may vary based on different scenarios and products and services, the criteria we use to determine the retention period include: the time required to retain personal information to complete the business purpose, including providing products and services, maintaining corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the safety of systems, products and services, and responding to possible user queries or complaints, Problem positioning, etc; Whether the user agrees to a longer retention period; Whether there are special requirements for data retention in laws, contracts, etc. As long as your account is necessary to provide services for you, we will keep your registration information. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on the account, and delete your corresponding personal information or anonymize it without special legal requirements.

6.How Emdoor Digital channels deal with children's personal information

Our products, websites and services are mainly for adults. Without the consent of parents or guardians, children (minors under the age of 14) are not allowed to create their own user accounts. For the collection of children's personal information with the consent of parents, we will only use or disclose this data when it is permitted by law, explicitly agreed by parents or guardians, or necessary to protect children. If Emdoor Digital finds that it has collected children's personal information without the prior consent of verifiable parents, it will try to delete relevant data as soon as possible.

7. Third party providers and their services

To ensure a smooth browsing experience, you may receive content or network links from a third party (hereinafter referred to as "the third party") outside Emdoor Digital and its partners. Emdoor Digital has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.

Emdoor Digital cannot control the privacy and data protection policies of third parties, and such third parties are not bound by this policy. Before submitting personal information to a third party, please refer to the privacy protection policies of these third parties.

8. How your personal information is transferred globally

Emdoor Digital is a global company, which means that your personal information collected by Emdoor Digital may be processed in the countries/regions where you use products or services, or in other countries/regions where Emdoor Digital or its affiliates, subsidiaries or service providers or business partners have institutions, or may be accessed from these countries/regions. These countries may have different data protection laws. In such cases, Emdoor Digital will take measures to ensure that the data we collect are processed in accordance with the requirements of this policy and applicable laws. Including when the personal information of data subjects located in the EU is transferred to countries or regions with the same level of data protection that are not recognized by the EU, Emdoor Digital will use various legal mechanisms, such as signing the standard contract terms approved by the European Commission or requesting your consent to cross-border transfer of personal information, or implementing security measures such as data anonymity before cross-border data transfer. The personal information we collect and process in our operations in the People's Republic of China will be stored in the People's Republic of China.

9. How to update this policy

Emdoor Digital reserves the right to update or modify this policy from time to time. If our privacy policy changes, we will publish the latest version of our privacy policy here. If we have made significant changes to our privacy policy, we may also send you notice of changes through different channels, such as publishing a notice on our website or a separate notice to you. The final interpretation right of this policy belongs to Emdoor Digital.

10. How to contact Emdoor Digital

If you have any privacy complaints or questions, please contact the Emdoor Digital Data Protection Officer at: marketing.digi@emdoor.com. Generally, we will reply within 7 working days. If you are not satisfied with our reply, especially our personal information processing has damaged your legitimate rights and interests, you can also make a complaint or report to the regulatory authorities such as Netcom, Telecom, Public Security and Industry and Commerce.

Last updated: November 2022